This page is the support channel for HTML templates published under this shop. If something in a template is broken, unclear, or missing, this is where to reach me.
When you write, please include the template name, your purchase reference, the browser and version, and — if it is a visual issue — a screenshot. That usually removes one round trip.
If you need work beyond this, say so in your email — customization is a separate arrangement, not a support request.
Are the templates static HTML?
Yes. They ship as HTML, CSS, and JavaScript. There is no backend — forms validate on the client and do not send data anywhere until you connect them to your own service.
Is the demo content included?
Demo text and imagery are placeholders for presentation. They illustrate the layout and are not licensed for you to use as your own brand content or product photography.
Do I get updates?
Yes. Updates are released through the marketplace you purchased from, and you download them from the same place as the original purchase.
Which browsers are supported?
Current versions of Chrome, Edge, Firefox, and Safari. Templates that use WebGL fall back to a static presentation when the browser or device does not provide a WebGL context.
Can I use a template for a client project?
That depends on the license you purchased. Read the license terms on the marketplace listing — if it is still unclear after that, email me and I will answer in writing before you buy.
Something is broken. What happens next?
Send the details above. If it is a genuine defect I fix it and publish an update; if it turns out to be environment-specific, I will tell you what I found rather than leave it open.